Welcome to Swimline Store (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website poolfixerus.com (the “Site”).

1. Information We Collect

We collect information that helps us provide our above-ground pool products and services to customers worldwide (excluding certain Asian and remote regions). The types of information we collect include:

Personal Information:

  • Contact details (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through PCI-compliant gateways)
  • Purchase history and preferences

Technical Information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our Site
  • Referring website details

2. How We Use Your Information

We use your information to provide and improve our services to pool owners and enthusiasts:

  • Process orders for pool equipment, cleaners, and accessories
  • Provide customer support for maintenance and installation questions
  • Communicate about orders, products, and promotions
  • Improve our website and product offerings
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

  • Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (with some regional exceptions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your pool-related purchases and information:

  • SSL encryption for all transactions
  • PCI-DSS compliance for payment processing
  • Regular security assessments
  • Limited employee access to sensitive data

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your pool shopping experience:

  • Essential Cookies: Necessary for site functionality and secure checkout
  • Analytics Cookies: Help us understand how customers use our site
  • Marketing Cookies: Allow us to show relevant pool product ads

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes by posting the new policy on our Site with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices regarding your pool products and services, please contact us at:

Swimline Store
1379 Simpson Street
ATLANTA, US 61723
Email: [email protected]